Refund and Cancellation

At Pennsylvania Enterprise Private Limited, we are dedicated to delivering exceptional services tailored to your needs. We understand that circumstances may arise requiring cancellations or refunds. Please review our policies below to ensure clarity and transparency:

Refund Policy

1. Valid Refund Requests:

Submission Period: Refund requests must be received within the specified 30-day period.

Processing: Eligible refunds will be processed to the original payment method.

2. Refund Processing Time:

Please allow up to 10 business days for the refund to reflect in your account after processing.

3. Non-Refundable Items:

Certain services or digital products may be labeled as non-refundable. Please review the product description before making a purchase.

4. Refund Contact:

For refund-related inquiries, contact our support team at [info@pennep.com] with your order details.

Cancellation Policy

1. Service Cancellation:

Timeframe: Cancellation requests must be submitted within 24 hours of placing the order.

Fees: Requests received after 24 hours may incur a cancellation fee.

2. Refund Eligibility:

Period: Refunds are applicable within 30 days from the purchase date.

Services Rendered: Services already initiated or completed are not eligible for a refund.

3. Cancellation Procedure:

Contact Method: To cancel a service, please reach out to our customer support team via email/phone with your order details.

Validity: Cancellation requests submitted through other channels may not be considered valid.

Exceptions and Special Cases

In exceptional circumstances, we may consider refunds or cancellations outside the specified policies. Such cases will be reviewed individually, and decisions will be made at Pennsylvania Enterprise Private Limited's discretion.

Policy Updates

Pennsylvania Enterprise Private Limited reserves the right to amend or update these cancellation and refund policies without prior notice. We advise reviewing this page periodically for any changes.

By engaging with our services, you agree to abide by the cancellation and refund policies outlined above. If you have any questions or concerns, please contact our customer support team. We appreciate your understanding and cooperation.