Product Owner

PENNEP is seeking a talented and dedicated Product Owner to join our client’s dynamic team. In this role, you will oversee the design, implementation, and enhancement of our Learning Management System, ensuring a seamless experience for all users. You will serve as an internal subject matter expert within client HR Digital Associate Experience team regarding our Docebo LMS and will also collaborate with cross functional teams to ensure our technology solutions are appropriate, aligned with the needs of our business/Associates, and achieve measurable impact. You will be adamant about the experience and maintain a user centered focus. Required local candidates only.

• Lead the configuration, administration, and ongoing management of our Docebo LMS.
• Stay updated with the latest Docebo features and updates, ensuring our organization leverages its full potential.
• Manage of all aspects of technology project lifecycle.
• Assess the effectiveness of existing and proposed technology solutions.
• Ensure a seamless and intuitive user experience for all learners.
• Gather feedback to constantly refine and improve LMS functionality.
• Play an active role in creating measurement and reporting program; provide ongoing reports to team; ongoing improvement.
• Maintain strong understanding of technology industry trends and best practices and how it impacts our technology.
• Stay updated with the latest trends in e-learning and incorporate best practices into our LMS.
• Identify opportunities to enhance, automate, and integrate with internal platforms and partner with internal groups accordingly.
• Customer service - provide feedback to queries or direct as applicable.
• Provide digital support to communication campaigns and other efforts.
• Be a leader and active contributor for HR Tech community.

• Minimum of 3 years of experience in digital domains (Including demonstratable digital acumen; Experience building and maintaining web applications and platforms, with knowledge of HTML, CSS, and JavaScript; Experience with web technologies, learning / content management systems, multimedia / authoring tools, and assessment / evaluation tools; Experience evaluating learning technologies and performing research / development in the field of learning; Vendor management experience).
• Hands-on experience with Docebo is a must.
• Experience in vendor contract negotiations and management.
• You possess strong consulting skills and the ability to quickly assess situations, identify gaps and present possible solutions as a thought leader.
• Ability to create key technical documentation (i.e. Step-by-Step / User-Guides, Knowledge Articles, FAQ’s, etc.)
• Experience in highly matrixed environment desirable.
• Proven track record of establishing relationships and experience being a strategic partner.
• Proven desire for self-development to keep current with a continuously changing technical landscape.
• Process excellence certifications a plus (LEAN, Six Sigma, Agile etc.)
• Strong communication and customer service skills; strong project management skills.
• Eye for the “now” and “next,” desire to try discovering new technologies and their application.

​Bachelor's Degree in Educational Technology or similar from an accredited university or college, or a minimum of 3 years in digital product management.

Contract

Client On-Site Work