Business Analyst

PENNEP is seeking a talented and dedicated Business Analyst to join our client’s dynamic team. This role involves Business Process Reengineering, Business Architecture Modeling, and collaboration with Program Area Administrative, Management, and IT Project Management. The incumbent will work closely with OVR/WF Development staff, collecting system requirements, facilitating JAD or DDS sessions, and assisting with UAT. Experience in Software Development and Implementation is required, with preference for familiarity in Project Management methodologies. Effective communication and organizational skills are essential, with a focus on supporting CWDS application development on schedule.

• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis
• Facilitate Joint Application Development (JAD) or Detail Design Sessions (DDS) facilitation.
• Document business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with business partner and IT administrator resource.
• Engage as Liaison between business partner agency and information technology (IT) staff including Project Manager and internal/vendor development staff. Possess the ability to interact with various staff levels including senior executive managers.
• Collect, analyze, and document business requirements, business rules, processes, and legislation and generate functional and system requirements documentation required for system development.
• Involved in planning and coordinate overall testing efforts to include test plan, creation, and execution of test scenarios for system integration testing (SIT) and User Acceptance Testing (UAT).
• Orchestra coordination and execution of Training Plan including development of training materials, quick reference guides, and standard operating procedures manuals.
• Use specialized software for creation and management of system application documentation, tracking system changes, tracking reported bugs, creation of Test Plans, Test Suites, Test Cases
• Ensure compliance with all applicable Commonwealth information technology policies and EBR-DC guidelines, security, and related standards.
• Analyze legislation or other business documentation to determine any necessary IT system or business process changes that are required.
• Ensures proper escalation to appropriate management of issues and potential project risks including compliance risks or limitations of available information technology services risks impacting development completion or impacts to schedules.
• Other related Application Lifecycle Management (ALM) activities related to the Business Analyst functions.
• Evaluate and analyze complex business processes and determine how the information can be relayed in individual parts.
• Perform Business Process Reengineering (BPR) including assessment of existing business processes (As-Is Assessment), determination of future state (To-Be Assessment and Requirements), and Gap Analysis and complete comprehensive documentation outlining findings.
• Execute systematic problem-solving activities by ensuring that issues are reviewed and evaluated based on relevant criteria impacting decision and outcomes.
• Ability to manage multiple projects and tasks at the same time while ensuring focus on completing quality activities and meeting timelines for each.
• As business partner ‘Business Owner’ define and classify problems, evaluating possible outcomes, and recommending proposed solutions.
• Exhibit effective oral and written communication skills ensuring that proper levels of details are relayed depending on the audience as interaction with peers, managers, and executive management will be required.
• Exhibit ability to work both independently and develop relationships with cross-functional team of resources.
• Plan, coordinate and facilitate internal business partner session reviews of existing system functionality and potential new system enhancements and/or system requirements.
• Analyze business process requirements and process diagram flows, review business policy and procedure documentation, create/update documentation as needed and review with OVR/WF and Agency business partner administrator and management resources.
• Interact and provide as needed updates/presentations/reports for OVR/WF Executive, Administrative and management staff.
• Manage interpersonal and Team Building efforts for OVR/WF business partner staff.

• 10 years’ experience using formal requirements gathering methodologies.
• 10 years’ experience developing business, functional, and non-functional requirements.
• 7 years’ experience developing Requirements Traceability Matrix.
• 7 years’ experience developing Training and Standard Operating Procedures (SOP) materials.
• 7 years’ experience working to facilitate collaboration across the full range of executive, business, and technical resources.
• 7 years’ experience with assisting testing efforts to include reviewing test scenarios for UAT and organizing users to Facilitate effective tests.
• 5 years’ experience with Agile methodology.
• 7 years’ experience with Microsoft Office Products (Word, Excel, PowerPoint Visio and Project)
• Experience with PM methodologies and/or managing & tracking a project against a project plan. (Highly desired)
• Experience working on state government projects/assignments. (Desired)
• Business Analyst Certification (certification from an accredited organization like IIBA) (Desired)

A minimum of 4-year college degree or equivalent (Desired)

Contract

Hybrid Work