Business Analyst


Jalandhar, India

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PENNEP is looking for an Business Analyst who will be responsible for working closely with business stakeholders and technical teams to gather, document, and analyze requirements for technology projects. The ideal candidate will have experience in both business analysis and information technology and will possess excellent communication, analytical, and problem-solving skills.


  • Interpret business needs and issues by gathering, eliciting, analyzing, documenting, and validating technical and functional requirements for IT projects and products.
  • Collaborate with stakeholders, including end-users, managers, executives, subject matter experts to ensure that requirements are well-defined and documented in a clear and organized manner.
  • Manage project stakeholders, roadmap, timelines, priorities, risks, dependencies, constraints.
  • Manage project and product backlogs.
  • Participate in requirements analysis and verification sessions, development sessions, and design reviews to ensure that design meets user requirements.
  • Facilitate status, planning, retrospective meetings.
  • Assist implementation team and design team with requirements clarifications and questions.
  • Provide demo sessions to project stakeholders.
  • Client feedback management.
  • Implement practices and procedures for end-user test plans, identify gaps in requirement adherence, and coordinate appropriate action through issue resolution.
  • Troubleshoot and analyze system issues, develop solutions and workarounds, and provide guidance and training to application end-users.
  • Create User Guidelines documents.
  • Assist client with User Acceptance Testing.
  • Monitor and report project status to identify and mitigate risks and ensure quality and timely deliverables.


  • Strong analytical and problem-solving skills with ability to interpret complex business requirements into functional specifications.
  • Proficiency in project management and agile methodologies.
  • Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.
  • Business structure understanding
  • Knowledge of Relevant Tools, e.g.: Jira, Confluence, Microsoft Office, etc.
  • Stakeholder Analysis, Management
  • Excellent Documentation Skills and Experience
  • Basic software knowledge and skills
  • Basic programing language knowledge
  • Understanding of Databases and Networks
  • Requirements Engineering

Nice to Have

  • Experience with UAT testing and optimization tools.
  • Familiarity with content management systems (CMS).
  • Ability to use Atlassian tools (Jira, Confluence).
  • Microsoft Office.


Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.

Employment Type


Work Arrangements

Office Work, Remote Work

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